Service Industry English/
Housekeeping Department

Housekeeping Department

Total: 30 words

Good morning/afternoon! I'm here to clean your room.

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a friendly greeting indicating the purpose of visiting the guest's room for cleaning

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Is it alright if I come in and clean your room now?

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used to seek permission from the guest to enter and proceed with cleaning their room

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Would you like me to change the towels and make the bed?

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used to offer to replace the towels and tidy up the bed, indicating a standard part of the cleaning process

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Do you need any additional toiletries or amenities?

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used to ask if the guest requires any extra toiletries or amenities to be provided during the cleaning

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Is there anything specific you would like me to focus on while cleaning?

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used to inquire if the guest has any particular areas or tasks they would like the housekeeping staff to pay special attention to during the cleaning process

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Are there any specific instructions or preferences you have for the cleaning of your room?

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used to ask the guest if they have specific instructions or preferences regarding how they would like their room to be cleaned

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Please let me know if there's anything else I can do to make your stay more comfortable.

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used to express willingness to provide additional assistance or accommodations to enhance the guest's comfort during their stay

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I'll make sure to replenish the minibar and coffee supplies.

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used to assure the guest that the minibar and coffee supplies will be restocked

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I'll take care of emptying the trash and recycling bins.

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used to inform the guest that the task of emptying the trash and recycling bins will be handled

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I'll vacuum and mop the floors to ensure they're clean.

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used to state the intention to clean the floors thoroughly using vacuuming and mopping techniques

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I'll clean the bathroom thoroughly, including the sink, toilet, and shower/tub.

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used to assure the guest that the bathroom will be cleaned meticulously

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Please inform me if you need any assistance with laundry or ironing.

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used to offer help with laundry or ironing if the guest requires any such services

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I'll tidy up and organize any items left out or misplaced.

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used to indicate that the housekeeping staff will tidy up and arrange any items that have been left out or misplaced

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If you have any valuable items, I can assist with their safekeeping.

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used to offer to help the guest with the safekeeping of their valuable items

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I'll make sure to respect your privacy and not disturb any personal belongings.

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used to assure the guest that their privacy will be respected during the cleaning process

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If there are any maintenance issues in your room, please let me know so I can notify the appropriate department.

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used to encourage the guest to report any maintenance issues in their room to the housekeeping staff

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Can you please bring me some extra towels?

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said by a guest to politely request for additional towels

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Could you provide an extra pillow or blanket?

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said by a guest to politely request for an additional pillow or blanket

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Is it possible to have the room cleaned at a specific time?

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asked by a guest to know if it is feasible to schedule the cleaning of the room at a particular time

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Can you help me with the coffee machine in the room?

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said by a guest to ask for assistance in using the coffee machine provided in the room

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Is there a laundry service available, and what are the charges?

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asked by a guest to inquire about the availability of a laundry service at the hotel and seek information regarding the associated charges or fees

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Can I request a specific type of toiletries or amenities?

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said by a guest to ask if it is possible to make a specific request for certain types of toiletries or amenities

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Are there any complimentary water bottles available?

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said by a guest to ask if the hotel provides complimentary water bottles to guests

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Can you assist me with operating the air conditioning or heating in the room?

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said by a guest to request help in understanding and operating the air conditioning or heating system in the room

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Is there a turndown service available in the evening?

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said by a guest to inquire about the availability of a turndown service provided by the hotel

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Is it possible to have a rollaway bed or crib brought to the room?

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said by a guest to ask if it is possible to request a rollaway bed or crib to be delivered to the room

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Can I request additional hangers or storage space in the room?

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said by a guest to request extra hangers or additional storage space in the room

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Are there any charges for using the in-room safe?

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asked by a guest to inquire if there are any fees or charges associated with using the in-room safe provided by the hotel

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Can you provide an iron and ironing board in the room?

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said by a guest to ask if the hotel can supply an iron and ironing board in the room

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Can you assist me with any lost or misplaced items?

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said by a guest to ask if the hotel staff can provide assistance in locating any items that have been lost or misplaced

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