Service Industry English/
Dealing with Spa Customers

Dealing with Spa Customers

Total: 17 words

What services do you offer at your spa?

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asked by a guest to inquire about the range of services available at the hotel's spa

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We offer a wide range of services, including... (massages, facials, body treatments, manicures, pedicures, waxing, etc.)

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used to provide a sample list of services typically offered at the spa

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How long is a typical spa treatment?

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asked by a guest to inquire about the average duration of a spa treatment

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The duration of our spa treatments varies depending on the service. / Our treatments can vary in duration, but most are around ___ minutes.

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used to explain that the duration of spa treatments may differ based on the specific service

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Massages usually last between ___ and ___ minutes, while facials typically range from ___ to ___ minutes.

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used to specify the average time frame massages and facials are typically completed

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Can I book a specific therapist for my treatment?

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asked by a guest to inquire if it is possible to request a specific therapist when booking a spa treatment

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You can request a specific therapist when making your appointment, subject to their availability. / We will do our best to accommodate your preference.

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used to assure the guest that they can request a specific therapist when booking a spa treatment, but it depends on the therapist's availability

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What should I wear during my spa treatment?

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asked by a guest to know about the appropriate attire for spa treatments

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For massages, body treatments, and most facials, you will be provided with a robe and slippers. / You may choose to wear underwear or be fully unclothed during these treatments.

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used to provide specific guidance on what to wear during different spa treatments

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Relax and unwind in our tranquil spa environment.

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used to encourage a guest to relax at the hotel's serene spa

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Let us pamper you with our rejuvenating spa treatments.

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used to emphasize the hotel's intention to provide the guest with indulgent and revitalizing spa treatments

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Indulge in a blissful spa experience.

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used to invite guests to indulge and immerse themselves in a blissful spa experience

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Our skilled therapists are here to cater/care to your needs.

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used to ensure guests that the spa's therapists are dedicated to addressing their specific needs

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Welcome, enjoy the soothing ambience of our spa facilities.

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used to warmly greet and invite a guest to relax and enjoy the hotel's spa

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Take a break from your busy schedule and treat yourself at the spa.

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used to encourage the guest to indulge in a spa treatment

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Would you like to book a spa treatment?

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used to invite the guest to inquire about or make a reservation for a spa treatment

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Experience ultimate relaxation at our spa.

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used to promote the spa as a place where guests can achieve ultimate relaxation

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