Dealing with Restaurant Guests
Total: 20 cards
Hello, welcome to...
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Unreviewed
said to guests upon their arrival at the restaurant
Nice to see you again. / Good to see you again.
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Unreviewed
a kind statement to say to returning guests
Do you have a reservation?
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Unreviewed
a question for guests who have just arrived to find out if they had reserved a table ahead of time
Can I have your name, please?
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Unreviewed
asked to find out the name that was used to make the reservation so that you can confirm and guide the guest to the right table
Table for..? / How many...?
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Unreviewed
a short question you ask a guest so you can lead them to a table that can sit them comfortably
Would you like a table...? / Where would you like...?
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Unreviewed
asked to know where in the restaurant the guest would like to sit
Let me show you to your table. / I'll show you to your seats.
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Unreviewed
said to guests before you have them follow you to their table
How can I help you?
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Unreviewed
a question you ask guests at any point in their stay to find out if they need your assistance
I will be right back.
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Unreviewed
said to let guests know you will return to them quickly, usually after taking their order
The bathroom is... / The washroom is...
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Unreviewed
said to direct guests to the exact location of the restaurant's washroom
Just a moment. / One moment.
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Unreviewed
said to inform guests you will attend to them shortly
I will be with you in a moment.
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Unreviewed
said to guests who are waiting for you to attend to them
Here's your receipt.
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Unreviewed
said when giving the guest their bill
How would you like to pay? / Are you going to pay with cash or card?
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Unreviewed
a question you ask to know whether the guest will use cash or card to pay for their order
Here's your change.
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Unreviewed
said to a customer as you hand them their change
Our restaurant is open from... / Our restaurant is open until...
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Unreviewed
said to inform the guest about your restaurant's operating hours
We have branches in...
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Unreviewed
said to let guests know where else the restaurant is located
I'm sorry, we are fully booked.
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Unreviewed
an apology said to inform guests that all tables are taken and no more customers are allowed inside
I'm sorry, we're closed.
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Unreviewed
an apology said to inform guests that the restaurant is closed and cannot accept customers
Please come again. / We hope to see you again.
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Unreviewed
a kind statement to say to guests as they are leaving the restaurant
