Workplace Conversational English (Phrases and Sentences for Different Workplace Settings – Top 500+ Terms)/
Asking for More Information During Customer Calls
Asking for More Information During Customer Calls
Total: 8 words
May I have your...? / Can I have your...?
phrase
a polite way of asking for the customer's contact information or other important information during a call
Unreviewed
Can you tell me...? / May I ask for...?
phrase
a polite way of asking for certain information from the customer over the phone
Unreviewed
Could you please explain...? / Can you please tell me more about...?
phrase
used to ask for further information or explanation from the customer during a call
Unreviewed
Is that correct?
phrase
used to ask the customer over the phone if the details provided are correct
Unreviewed
Let me check...
phrase
used to tell the customer that you are checking the details or finding answers to their question as they wait over the phone
Unreviewed
Let me confirm... / Just to verify...
phrase
said during a customer call to check if the details concerning an issue or query are correct
Unreviewed
Do you have the...?
phrase
a polite way to request documents, information, or identification from the customer during a call
Unreviewed
Thank you for that (information).
phrase
said over the phone to politely thank the customer for sharing the requested information
Unreviewed