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Workplace Conversational English (Phrases and Sentences for Different Workplace Settings – Top 500+ Terms)
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Dealing with Irate Customer Calls
Dealing with Irate Customer Calls
Total: 9 words
1
I'm so sorry (about that). / I'm really sorry (about that).
phrase
phrase
3 videos

2
I'm so sorry to hear that. / I'm terribly sorry to hear that.
phrase
phrase
3 videos

3
I'm (so) sorry for the inconvenience. / I apologize for the inconvenience.
phrase
phrase
4 videos

4
I understand your frustration. / I understand that is frustrating (for you).
phrase
phrase
3 videos

5
I understand... / I completely/definitely understand...
phrase
phrase
4 videos

6
Let me...
phrase
phrase
3 videos

7
I promise you that... / Rest assured that...
phrase
phrase
3 videos

8
I'm doing my best to... / I'm trying my best to...
phrase
phrase
2 videos

9
Please calm down. / ...if you just calm down.
phrase
phrase
3 videos
