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Workplace Conversational English (Phrases and Sentences for Different Workplace Settings – Top 500+ Terms) /
Dealing with Irate Customer Calls

Dealing with Irate Customer Calls

Total: 9 words

1

I'm so sorry (about that). / I'm really sorry (about that).

phrase

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2

I'm so sorry to hear that. / I'm terribly sorry to hear that.

phrase

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3

I'm (so) sorry for the inconvenience. / I apologize for the inconvenience.

phrase

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4

I understand your frustration. / I understand that is frustrating (for you).

phrase

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5

I understand... / I completely/definitely understand...

phrase

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6

Let me...

phrase

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7

I promise you that... / Rest assured that...

phrase

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8

I'm doing my best to... / I'm trying my best to...

phrase

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9

Please calm down. / ...if you just calm down.

phrase

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