Dealing with Customer Questions

Total: 15 cards

Not studied
Done

Could you help me (out)?

phrase

Unreviewed

asked by a customer who needs assistance
illustration for Could you help me (out)?

Do you have...?

phrase

Unreviewed

asked by a customer who is checking the availability of an item at the store
illustration for Do you have...?

Do you have this in...?

phrase

Unreviewed

asked by a customer who is looking for a particular size, color, style, etc.
illustration for Do you have this in...?

I'm looking for... / I'm trying to find...

phrase

Unreviewed

said by a customer who is looking for a specific item
illustration for I'm looking for... / I'm trying to find...

Can you tell me where ___ is?

phrase

Unreviewed

a customer's polite way of asking where a specific item can be found
illustration for Can you tell me where ___ is?

Where can I find...? / Where are...?

phrase

Unreviewed

another way that a customer can ask where an item is located
illustration for Where can I find...? / Where are...?

How much is...?

phrase

Unreviewed

used to ask for the price of an item at the retail store
illustration for How much is...?

How much does this cost?

phrase

Unreviewed

used to ask for the price of an item at the retail store when the prices aren't always listed on the item themselves
illustration for How much does this cost?

Do you have any cheaper options? / Do you have anything cheaper?

phrase

Unreviewed

a way for a customer to ask for a similar item at a lower price
illustration for Do you have any cheaper options? / Do you have anything cheaper?

Is this on sale?

phrase

Unreviewed

asked by a customer who wants to know whether an item is discounted or not, or simply if an item is offered for purchase
illustration for Is this on sale?

Is this in stock?

phrase

Unreviewed

asked by a customer who wants to know if a certain item is available at the store
illustration for Is this in stock?

Can I get a size...? / Do you have a size...?

phrase

Unreviewed

a way of asking whether the retail store has the customer's preferred size

Which one should I get?

phrase

Unreviewed

a way for a customer to ask for someone else's opinion on what they should purchase
illustration for Which one should I get?

What do you think? / How do I look?

phrase

Unreviewed

another way for a customer to ask for the opinion of another person on their purchase
illustration for What do you think? / How do I look?

What would you recommend? / Could you recommend...?

phrase

Unreviewed

a way for a customer to ask the salesperson to help them choose something, or which items are best
illustration for What would you recommend? / Could you recommend...?