處理客戶問題和投訴

Total: 13 cards

Unreviewed
Done

What seems to be the problem?

phrase

Unreviewed

有什麼問題嗎？
illustration for What seems to be the problem?

I'm afraid we can't... / I'm afraid we're not going to be able to...

phrase

Unreviewed

很抱歉，我們無法...
illustration for I'm afraid we can't... / I'm afraid we're not going to be able to...

There's been a mistake. / There seems to be a mistake.

phrase

Unreviewed

出了錯誤。
illustration for There's been a mistake. / There seems to be a mistake.

Sorry, we're all sold out.

phrase

Unreviewed

抱歉，我們已經全部售完。
illustration for Sorry, we're all sold out.

I'm afraid we're out of...

phrase

Unreviewed

equivalent_definition。
illustration for I'm afraid we're out of...

We don't sell...

phrase

Unreviewed

我們不賣...
illustration for We don't sell...

I have just the thing... / I know (exactly) what you're looking for.

phrase

Unreviewed

我有你要的東西 / 我知道你在找什麼：用於告訴顧客你有他們正在尋找的物品。
illustration for I have just the thing... / I know (exactly) what you're looking for.

Can I speak to your manager? / Let me speak to the manager.

phrase

Unreviewed

請讓我跟經理談一談。
illustration for Can I speak to your manager? / Let me speak to the manager.

I regret that purchase.

phrase

Unreviewed

我後悔買了那個。
illustration for I regret that purchase.

There’s a problem with... / There's something wrong with...

phrase

Unreviewed

有問題,出了問題,有問題需要解決
illustration for There’s a problem with... / There's something wrong with...

Can I have a refund?

phrase

Unreviewed

可以退款嗎？
illustration for Can I have a refund?

I want a refund. / I want my money back.

phrase

Unreviewed

我要退款。

Would you like a refund?

phrase

Unreviewed

您需要退款嗎？
illustration for Would you like a refund?