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Workplace Conversational English (Phrases and Sentences for Different Workplace Settings – Top 500+ Terms) /
Dealing with Customer Problems and Complaints

Dealing with Customer Problems and Complaints

Total: 13 words

1

What seems to be the problem?

phrase

6 videosyoutube icon
2

I'm afraid we can't... / I'm afraid we're not going to be able to...

phrase

4 videosyoutube icon
3

There's been a mistake. / There seems to be a mistake.

phrase

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4

Sorry, we're all sold out.

phrase

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5

I'm afraid we're out of...

phrase

3 videosyoutube icon
6

We don't sell...

phrase

4 videosyoutube icon
7

I have just the thing... / I know (exactly) what you're looking for.

phrase

4 videosyoutube icon
8

Can I speak to your manager? / Let me speak to the manager.

phrase

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9

I regret that purchase.

phrase

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10

There’s a problem with... / There's something wrong with...

phrase

3 videosyoutube icon
11

Can I have a refund?

phrase

3 videosyoutube icon
12

I want a refund. / I want my money back.

phrase

4 videosyoutube icon
13

Would you like a refund?

phrase

3 videosyoutube icon