Receiving a Call

Total: 12 cards

Not studied
Done

Hello, __ speaking. / Hello, this is __ speaking.

phrase

Unreviewed

said to introduce yourself immediately after receiving a call
illustration for Hello, __ speaking. / Hello, this is __ speaking.

__'s phone.

phrase

Unreviewed

a way to inform someone who owns the phone or number they're calling; can be said by someone aside from the actual owner
illustration for __'s phone.

This is...

phrase

Unreviewed

used to introduce yourself during a phone call
illustration for This is...

This is she. / This is he.

phrase

Unreviewed

said to confirm your identity to the caller
illustration for This is she. / This is he.

May I ask who's calling?

phrase

Unreviewed

a formal way of asking for the caller's name
illustration for May I ask who's calling?

Who's calling?

phrase

Unreviewed

another way to ask information about the caller
illustration for Who's calling?

Who's this?

phrase

Unreviewed

a casual way of asking who called
illustration for Who's this?

How can I help you?

phrase

Unreviewed

a polite way of asking someone why they called
illustration for How can I help you?

Why are you calling (me)?

phrase

Unreviewed

a direct way of asking someone for the purpose of their call
illustration for Why are you calling (me)?

I have to take this (call). / I gotta take this (call).

phrase

Unreviewed

said in the middle of a conversation with someone else to inform them that you need to answer a phone call
illustration for I have to take this (call). / I gotta take this (call).

Just a sec. / Just a second.

phrase

Unreviewed

a casual way of excusing yourself in order to receive a call
illustration for Just a sec. / Just a second.

Excuse me for a second.

phrase

Unreviewed

a polite way of leaving a conversation to attend to a phone call
illustration for Excuse me for a second.